Welcome to the Center for Operator Performance


Refinery Photo at Sunset

The Center for Operator Performance is a diverse group of industry, vendor, and academia representatives addressing human capabilities and limitations with research, collaboration, and human factors engineering.

Our mission to raise the performance level of our operators and improve Health, Safety, and Environmental effectiveness is accomplished through:

  • Openly sharing knowledge and ideas,
  • Including vendors in research decisions,
  • Teaming with leading human factors researchers and universities, and
  • Collaborating with a focus on HS&E.

We understand the operational realities that operating safely requires redundancy of many components and operating competitively requires lack of redundancy of the human component. These complexities keep plant operators at the center of improving operational performance and at the center of our efforts bringing research insights into process plants.

Companies who can join the Center for Operator Performance include refineries, pipelines, process plants, mills and suppliers. We invite you to become a participating member.

What's New

  • March 25, 2014 - Tom Kindervater presented at the American Fuel & Petrochemical Manufacturers Annual Meeting in Orlando, FL. Presentation available in Resources
  • Members: The April Teleconference will be held on Thursday the 17th at 2pm EDT. Call-in details are available in the Members-Only Site.
  • COP in the March 2014 Control Magazine article Perfect Fit: Operator Performance
  • Congratulations to COP Board Representative Dave Emerson for being in the Process Automation Hall of Fame Class of 2014
  • Update to the Recommended Reading List: The Checklist Manifesto: How to Get Things Right
  • More News


The Center for Operator Performance was created in 2007 as an alliance of academic and process companies to research issues facing the petrochemical industry in the area of human factors and operator performance. We invite you to read our Founding Press Release (27KB PDF) and to continue to explore our website to learn more about our mission and organization.